Sell Faulty MacBook or iMac and Get Immediate Payment
It is easy to sell your Faulty Mac using our service. Just see how it works:
- You complete our quote form to see the price for your Faulty Mac , Choose Grade E
- Our courier collects your device at a time specified by you
- We pay you immediately via bank transfer or PayPal
Reviews & Detailed Information
Jen Hesmondhalgh
16:55 04 Feb 20
Can highly recommend 'Macback' I had got the initial quote, which I was happy with. Once Macback had our MacBook back, they actually gave me more than quoted as the spec was better than I realised. They didn't have to tell me this, this was very honest of them and I really appreciated their honesty.
James Ramsay
18:53 12 Nov 19
Excellent experience with MacBack - got a very competitive offer for my old MacBook Pro, shipped and sorted with no hassle and payment arrived promptly. Highly recommend ?
simplicity
15:15 26 Aug 19
I am trading in my mac for a hp stream and the service and money back is outstanding
Steve Fletcher
11:47 20 Mar 19
MacBook Pro was collected on Friday, message to say it arrived on Monday, contacted Tuesday to say there was a fault with the DVD drive on the Mac, we came to an agreement over the phone and payment in my bank by Wednesday. Brilliant company to deal with, no hassle at all.
Helen Twydell
07:33 18 Mar 17
Superb service. Was really concerned about who to trust with my beloved MacBook Pro. Read a lot of reviews and finally plumped for MacBack as a) they offered one of the highest prices and had a very easy-to-complete online form, b) they send out DPD as a courier to you to collect (who are the best IMO) and who give you a receipt there and then, and c) they had excellent reviews online. Also, they respond to emails promptly AND answer the phone (most places don't!) and a lovely man was able to help me with a concern I had re OS install after erasing the built-in harddrive. He was very knowledgable about Macs (tick!) and really friendly. The courier came on Thursday afternoon, I received confirmation of Grade C condition and amount payable on Tuesday and the cash was in my bank the next day. Couldn't praise them more. Thank you!
Gerbert Naismith
15:35 02 Sep 16
I wanted a new computer but I couldn’t justify getting one when I had one that worked perfectly well, even though it was a few years old. I heard about this company, so I figured if I could get a little cash for my old Mac I could get a new one. Well sure enough, I sent in my old mac and they sent me a check. I am now the proud oner of a new Macbook!
Joan Gledson
20:27 26 May 16
Fast, efficient service. Price offered was fair and compared well with other offers. Would definitely use again. Thank you
Ewan Sim
16:13 26 May 16
Charles and the team were really to deal with. All information passed was clear and precise, box to pick up iMac arrived next day with plenty packing and label. With in couple days the money was in my bank. I would highly recommend MacBack to any one.
Josie McNamara
08:15 26 May 16
Great service. If you want to avoid ebay then use these guys. Every question answered quickly.
Eileen Wilkie
17:20 25 May 16
Great, efficient service. Prompt reply to e-mails and helpful telephone advice from Charles 🙂 Courier excellent - box for my laptop was delivered to my work address within 2 days and laptop picked up the next day from a local store. Money for my traded-in laptop was in my account the same day my laptop was checked. Very happy with the customer service and would definitely recommend MacBack 🙂
Christopher Torrence
15:53 25 May 16
Great service, picked laptop up from my work address and money was in my account within 5 working days of them receiving. Would definitely recommend
Ben Fogg
09:38 25 May 16
So good I can't do it justice without sounding fake. Everything arrived on time...great one to one service (nice work Charles), all replies were prompt...if i had more old macs I'd sell them all to this lot. Genuinely good work xxx
John Tavernor
09:00 20 May 16
These guys are the best. They very quickly gave me a very fair quote online, without me having to supply an email address. Also they appeared to be highest price. Charles was most helpful and promptly and professionally assisted me through the whole process. The devices were picked up by UPS, when I wanted, and MacBack supplied a prepaid label to apply to the packaging. They even supplied an outer box if needed. I was kept totally informed on the progress of the delivery and result of the engineers findings. The payment was immediately paid into my bank account. A FIRST CLASS experience.
George Clakenbottom
16:29 10 May 16
Great business idea. I traded in my MacBook Pro for more then I would have got from eBay. Courier arrived next day and I had the cash the day after. Great service will use again.
George Clarkwell
16:29 10 May 16
Great business idea. I traded in my MacBook Pro for more then I would have got from eBay. Courier arrived next day and I had the cash the day after. Great service will use again.
Most common Mac Problems
We’ve all heard the cliché that goes “One man’s trash is another man’s treasure.” This could be the case with a damaged MacBook. Take a look at some of the damages common to MacBooks in this article, and later on see why you shouldn’t give up hope on getting use of your damaged MacBook.
Damage to screen
There are few things more annoying than when the screen gets cracked on your MacBook. Your Mac’s screen can be dropped when the cord gets in the way of walking. Cords can entangle legs easily and cause a person to knock down their computer, which may in turn cause the screen to be broken. If your MacBook is a touch screen, using it with a broken screen may not be the best idea because you can scratch your fingers on the cracks of the screen. It’s probably best to either have the screen repaired or get rid of the MacBook entirely. If you are ready for a new MacBook anyway, it might be an option for you to simply sell yours and use the money you get from the sale to purchase a new computer.
Damaged power cords
If you have a MacBook with a damaged power cable, there could be some issues down the road. It might not be an issue as soon as you notice the damage, but in the long run it’s best to avoid using a MacBook with a damaged power cord. It’s natural for those cords to start getting frayed over time, and when that happens, the copper wiring inside can become exposed. This can cause your MacBook to shut itself down unexpectedly, or it may even be a shock hazard.
Overheating
Does your MacBook tend to overheat? This could be a problem for your MacBook that can happen unexpectedly, but could cause some damage. If the temperature in your home or office gets too hot, it may contribute to overheating on your Mac. Since MacBooks aren’t designed to work past certain temperatures, overheating can definitely spell disaster.
Sticking keys
When you are typing, you need all of the keys on your computer to work. However, sometimes a MacBook can have a key or two that gets stuck. When you click on that key, the letter you type might be repeated across the screen. This could be caused by the keyboard mechanism wearing out. It could also be because debris has gotten lodged under keys on your Mac’s keyboard. Either way, you can still get money to trade in your MacBook.
Water or liquid damage
Spilled water or other liquids can be troublesome to your MacBook just like any other electronic device. Even a little amount of liquid dropped on your MacBook could mean that it is damaged beyond repair.
PLEASE NOTE: WE DON’T ACCEPT WATER DAMAGED MACS AT THE MOMENT.
Do you have a broken MacBook? You probably thought that you would be forced to pay to get it fixed yourself or you would simply be stuck with a MacBook that you would get no use from. Another more profitable option is to sell your MacBook to MacBack. We accept MacBooks with a variety of issues like broken screens, damaged power cables, and more. It’s worth your time to find out if we will accept your damaged MacBook. It could bring you in some extra money.
Why sell Your Faulty Mac to us
Quick with your payment
Once you item arrives with us we will assess your unit and aim to have your money sent to you after 48hrs. You can have a bank transfer or PayPal payment.
Safe and secure payment
At Macback we have secure security protocols from booking in to the payment of your funds. Safe, quick and secure.
100% Data safety Guarantee
Macback is part of the ILS group that specialises in data security and the handling of redundant electronics from high security industry sectors. We will disk wipe your item to the data protection legislation standard.
Trusted reseller
Should you not be 100% satisfied with our service we will return your item by next day courier. Our aim is to have you as a satisfied customer first and foremost.
Preparing your Mac for sale
- 1 - Create a backup
- 2 - Sign out of iTunes
- 3 - Sign out of iCloud
- 4 - Sign out of iMessage
- 5 - Erase and reinstall OS X
Before your send us your iMac, it is a good idea to make a backup of your information. A backup is created as an extra copy of the file on your computer so that you can transfer these files to your new computer and continue to have access to them long after your iMac is gone.
There are a few different ways to do a backup on your computer. One of the most common ways is to use iCloud to backup your documents, music, calendars, photos, and anything else you want to keep from your iMac.
Backing up your computer is a fairly simple, straightforward process. However, if you would rather not attempt to do it on your own you can hire someone to do it for you at a very reasonable price.
There are a few different ways to do a backup on your computer. One of the most common ways is to use iCloud to backup your documents, music, calendars, photos, and anything else you want to keep from your iMac.
Backing up your computer is a fairly simple, straightforward process. However, if you would rather not attempt to do it on your own you can hire someone to do it for you at a very reasonable price.
After you have created a backup of the files on your iMac, you will want to make sure that you sign out of iTunes. To do so, open iTunes. On the menu bar at the top of the screen, choose “store”. Next, choose Deauthorise this Computer. Once you have entered your Apple ID and password, you should click Deauthorise to complete the process of signing out of iTunes.
When you deauthorise your computer, you are removing access to the content you purchased from iTunes while you owned your iMac. This means that the next person who receives your iMac will not be able to access any of your movies, music, books, or other content so it is a pretty important step to complete.
When you deauthorise your computer, you are removing access to the content you purchased from iTunes while you owned your iMac. This means that the next person who receives your iMac will not be able to access any of your movies, music, books, or other content so it is a pretty important step to complete.
Before starting, you will need to archive or make copies of your iCloud data if you use any iCloud features on your iMac like Find my iMac.
The next step is to go to the Apple menu and select System Preferences. Then click iCloud and uncheck the Find My Mac checkbox. Lastly, sign out of iCloud. Go to System Preferences where you should click iCloud and sign out. You will be asked whether you want to remove iCloud data from your iMac.
Remember, when you sign out of iCloud, you are not removing data from your iCloud account. You are only removing data from your iMac so the next owner will not have access to it. Your iCloud data will remain safe in the cloud and you will be able to access it again once you log into another device using the same Apple ID.
The next step is to go to the Apple menu and select System Preferences. Then click iCloud and uncheck the Find My Mac checkbox. Lastly, sign out of iCloud. Go to System Preferences where you should click iCloud and sign out. You will be asked whether you want to remove iCloud data from your iMac.
Remember, when you sign out of iCloud, you are not removing data from your iCloud account. You are only removing data from your iMac so the next owner will not have access to it. Your iCloud data will remain safe in the cloud and you will be able to access it again once you log into another device using the same Apple ID.
This is a short, easy step to be taken if your iMac is using the OS X Mountain Lion or later. If not, you will not have to do this step.
If you are using the OS X Mountain Lion or later, go to the Messages app and click on Preferences. Next, select accounts and select your iMessage account. Finally, click Sign Out.
If you are using the OS X Mountain Lion or later, go to the Messages app and click on Preferences. Next, select accounts and select your iMessage account. Finally, click Sign Out.
This is the final step you should take if you are selling your iMac. Before you start, make sure your computer is connected to the Internet.
Restart your iMac. When you hear the startup sound, hold Command and R keys to go to OS X Recovery. Then, select Disk Utility and Continue. Select the name of your startup disk and click the Erase tab. To erase the drive, click Security Options and choose an erase method before clicking OK.
When you see the format pop-up menu, choose Mac OS Extended. Type a disk name and then click Erase. After the drive has been erased, you can close the Disk Utility window.
Next, choose a network from the Wi-Fi menu if you are not connected to the Internet any longer. Choose the option Reinstall OS X. You can next click Continue, and follow the directions on the screen to finish reinstallation.
Restart your iMac. When you hear the startup sound, hold Command and R keys to go to OS X Recovery. Then, select Disk Utility and Continue. Select the name of your startup disk and click the Erase tab. To erase the drive, click Security Options and choose an erase method before clicking OK.
When you see the format pop-up menu, choose Mac OS Extended. Type a disk name and then click Erase. After the drive has been erased, you can close the Disk Utility window.
Next, choose a network from the Wi-Fi menu if you are not connected to the Internet any longer. Choose the option Reinstall OS X. You can next click Continue, and follow the directions on the screen to finish reinstallation.
Q&A about selling your Mac to us
Q: When do I get paid for my Faulty Mac?
A: We try to turn around all trade ins within 48Hrs of the unit arriving at our location. You can choose to be paid by either PayPal or bank transfer the choice is yours.
Q: Is it safe for my personal data to sell a Faulty Mac?
A: Macback is part of the intelligent lifecycle solutions group. We are a global recycler of electronic goods. We are ISO certified in all our practices. That gives you the customer confidence that your data is secure whether you have one IPad or 3000 servers the process is the same.
Q: I don’t know the model and the specs of my Faulty Mac – what should I do?
A: No problem, if you are on line during UK business hours please use our chat system and our sales team will be happy to help you. Or email us on help@macback.co.uk and we will get back to you and walk you through the process.
Still have some questions? Please contact us for more info.