How we grade your device — and how to grade it yourself.

Grade ALike new

New-out-of-the-box quality: no screen blemishes, no cosmetic flaws, all hardware fully functioning and fault-free. Battery fully working within the manufacturer's guidelines, under 500 charge cycles.

Grade BWell looked after

Good condition with a few hairline scratches; no marks on the screen; fully functioning in every way and complete. A device that's been cared for. Good battery under 500 cycles.

Grade CSigns of use

Clean and reasonable condition with visible signs of use — small dents to the casing are fine. No damage to the screen and no faults with any hardware. Battery charges and operates, under 500 cycles.

Grade DWorn but working

Clear signs of wear — dents, scratches, can be dirty and cosmetically poor — but fully operational. Minor screen marks are acceptable, as are tired batteries over 500 cycles.

Grade EFaulty but complete

The device is faulty but complete. Damage is acceptable — including a damaged screen, as long as it's still in its casing, and a faulty battery — but not breaks in the motherboard or water damage.