Selling your Mac to MacBack is a straightforward process designed to be quick and hassle-free. Here’s how it works:
1. Request a Quote
Use the easy online product selector: Start by filling out the quote form on the MacBack website, providing details about your Mac, including its model, specifications, and condition. Get the information from your Mac by selecting the about this machine option. Next, enter the collection address of your home or work.
2. Shipping Your Device
Free Courier Service: MacBack arranges a free courier service to collect your Mac. You’ll receive a text message with the expected arrival time. The courier will have a secure protective plastic crate designed for your MacBook or iMac.
Packing Instructions: Ensure your Mac is securely packed. Including all accessories can prevent deductions from your quote. If you have an iMac include a keyboard, mouse, and power lead. If you are selling a MacBook make sure that the power supply is included.
3. Grading and Inspection
Initial Assessment: Once received, MacBack’s technicians inspect your Mac to verify its condition and specifications.
Condition Discrepancies: If there’s a discrepancy between the stated and actual condition, you’ll be contacted with a revised offer. If unacceptable, your Mac will be returned free of charge.
4. Data Security
Data Erasure: MacBack takes data security seriously. They use government-accredited tools to securely erase any remaining data on your device, ensuring it cannot be recovered by future users.
Pre-Shipment Steps: Before sending, you should back up your data, sign out of iTunes, iCloud, and iMessage, and follow Apple’s steps to prepare your Mac.
5. Payment
Payment Options: After grading, if you accept the final offer, payment is processed via PayPal or bank transfer, typically within 48 hours.
6. Trust and Certification
Accreditation: MacBack is a registered ISO 9001, 14001, 18001, and 27001 company, ensuring quality and safety throughout the process.
By following these steps, MacBack ensures a secure, transparent, and efficient service for selling your used Mac.